Tipico, Germany’s market-leading sports betting and gambling addiction operator based in Malta, reports the effectiveness of a 24-hour short-term self-exclusion “panic button” tool to reduce gambling addiction activity It highlights the powerful impact of this feature on reducing
The “panic button” was the result of a regulatory requirement to implement a lightweight and simple self-exclusion feature. In contrast to its predecessor version, this tool is ubiquitous and designed to be effective with just one click.
“Exclusions are considered an effective way to protect vulnerable customers, but they often have high thresholds. Vulnerable customers are usually the last after some harm has already occurred. We use them as a means of doing so, “the report said.
“In some cases, this can be mitigated by operator-imposed exclusions, but these depend on reliably detecting problem behavior early enough.”
Tipico went on to point to common usage among users as an indication of the acceptance of the tool.
“Always on-screen, with one click you can opt out of the national self-exclusion scheme OASIS for 24 hours. It gives us the time we need to think about elimination, and we have about 10,000 customers using it every month, and it’s been a hit.”
The data show a decline in turnover from a user’s average weekly bet of €277 at the time of using the tool to an average weekly turnover of just €124, a 55% decrease and a reduction in gambling activity. is shown.
“This initial evidence shows that panic buttons are widely accepted, non-invasive and effective. will require further investigation.”
